The reply from my hosting company

Here is the reply from my hosting company.

Good day,

At this moment, we are still investigating the issue.

All of the accounts were defaced on the servers.

Defacement does not affect other files, databases or e-mails which are safe on the server.

ONLY your index files are missing!

Hackers had replace index file (index.htm/index.html/index.php). This includes CPanel & uncompressed backup!

The only way to restore the original index file is:
1. If you have made FULL compressed backup or HOME compressed backup, index files can be restored.
2. If you have downloaded the file before, you can reupload back index files via FTP.

If you never had any local backup or had never generate any compressed backup, it would not possible to recover back the missing index file. Hackers had replaced every index files including the uncompressed daily backup and CPanel index file.

Server OS will have to be reloaded next morning with few hours downtime expected.

These are our investigation report at the moment.


It seem like, I need to redo all my website. I don't have a backup. Actually a good lesson to learn. So, next time better backup a copy in my pc.